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Genuine Media Audiovisual in Construction Services, Home Security and Alarms Install, Home Theater System Installation or Replacement, Thermostat Installation or Repair, TV Mounting, None located in New York, New York.
Genuine Media Audiovisual in Construction Services, Home Security and Alarms Install, Home Theater System Installation or Replacement, Thermostat Installation or Repair, TV Mounting, None located in New York, New York.

Genuine Media Audiovisual

  New York, New York, 11375
   (0.0 stars / 0 reviews)

About

Entrust your home or business to professionally trained and insured Audiovisual System Integrators. To them you're just a number, to us you are a personal client! We have years of experience selling, designing and installing Home Automation Systems, Digital Signage, Collaboration Systems, Access Control,  Home Theaters, Surveillance Systems, Fire & Security and other Audio/Video equipment.

Other Details

Number of years in business: 10 year(s)

Number of employees: 6 people

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Genuine Media Audiovisual Reviews

Yelp & BBB Rating (self-assessment)
  • BBB Rating: Not Given
    Yelp:

FAQ
What should the customer know about the quality of your service?
Our pricing is not only based on the scope of work, but also the quality of employees we hire; our quality of service starts with attracting and retaining the highest skilled and service oriented employees, this is done through offering top pay and investing in our employees' continuing education, benefits, etc..

What is your typical process for working with a new customer?
1. CONSULTATION AND/OR DESIGN 2. DRAWINGS AND/OR PROPOSAL 3. SECURE DEPOSIT, THEN ORDER EQUIPMENT 4. PRE-WIRE 5. EQUIPMENT INSTALLATION 6. PROGRAMMING AND TESTING 7. TRAINING AND DOCUMENTATION 8. LONG TERM SERVICE ORIENTATION

How long have you been working in your field of service(s)?
Genuine Media Audiovisual's (GMAV) founders have more than 30 years of combine experience. They started the company because they saw a need for a more personal approach to servicing clients in the audiovisual communication business; every Systems Integrator/Consultant that works for GMAV is responsible for seeing their projects through from beginning to end - from consultation to commissioning the system. In turn, we are able to exceed our client's expectations, when it comes to customer service and project management.

How much do you enjoy offering your service(s) to your customers?
We enjoy offering our services to our customers. Please keep the following in mind, never base your decision to hire a service provider on price alone, be clear on what you are getting for the money; for example, you won't compare a 5 🌟 restaurant in New York City to a fast food restaurant.

What would your best customer say about you?
We mounted a TV on the wall, in under a hour, for a female client in the New York City Housing Projects; she was very pleased with our work and said "I am very pleased with the quality of your work and your high level of customer service, we don't usually get that kind of service in the projects." We are fond of this project because it shows that our company is not partial - our goal is to provide every client with the best possible service.

Describe why you think a customer should hire you?
Our technicians are trained and/or certified by the Audiovisual and Integrated Experience Association (AVIXA), the number one trade association in the world.